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Technical support

Technical support is a set of services for the development and maintenance of an automated system.

The goals of technical support can be:

  • Ensuring the smooth operation of automated systems
  • Reduce system administration and support costs
  • Organization and provision of equipment with spare parts

The object of technical support can be:

  • Engineering systems
  • Multimedia system data transmission networks
  • Computing systems and basic services
  • Business applications
  • Information security
  • Unified communications
  • Custom workstations

Technical support can consist of the following tasks:

  • Accepting and processing applications
  • System administration
  • Consultation
  • System restore
  • Carrying out routine maintenance